IRWIn QoS – a Quality of service/experience monitoring system for broadband networks

A quality of service/experience monitoring system

IRWIn QoS Broadband is a quality of service/experience monitoring system for broadband networks.

The system is based on Tecom flagship product called IRWIn QoS. The platform is highly customizable and allows end users to build and deploy monitoring solutions that are tailored to fit their needs. IRWIn QoS is also available as a quality of service/monitoring system for broadcasting and IPTV.

This system can be used by broadband internet access service providers, end users and controlling organizations.

IRWIn QoS Broadband offers the following features:

for service providers:

• Obtaining objective information about actual quality of broadband network services.
• prompt detection and elimination of technical problems in a broadband network, before service users apply for technical support.

for end users:

• Obtaining objective assessment of quality of service and evaluating the relevance of services provided to SLA-Standards.

for controlling organizations:

• Provides tools for simplified automated monitoring to make sure that the quality of service complies with the set of legal requirements and technical criteria, defined for broadband access providers.

IRWIn QoS broadband functions:

• Authorization server log check-ups
• In/out traffic measurement for routers, switches and DSLAMs
• FTP and HTTP response time measurement
• VPN data transfer rates measurement
• Integrated with a billing system
• Calculating key indicators of broadband access services quality, based on monitoring results
• Multilevel report generation system, that comes with a variety of templates and filters.

IRWIn QoS Broadband architecture:

The advantages of IRWIn QoS Broadband include the following:

• broad functionality

Due to its high flexibility, IRWIn QoS Broadband is capable of monitoring a large variety of systems, applications and equipment and to process a wide range of monitoring data.

• modular Structure

The system‘s modular distributed architecture enables fast customization and deployment, simple and fast upgrades (adding new devices or new types of data for monitoring, etc.) The system can also be easily upgraded and scaled geographically.

• Intuitive and user-friendly web-based user interface.

The intuitive and user-friendly web-based user interface of IRWIn QoS Broadband provides all the necessary tools for prompt completion of various monitoring tasks. The system can be accessed remotely from any computer, and the access is regulated by the settings the user profile.

• Multi-level report system

IRWIn QoS Broadband provides a number of presets, templates and filters for report generation for various subdivisions of the client's company.

• Wide range of tools for the calculation of integral assessment values of network performance quality.

As a result of analysis, IRWIn QoS Broadband provides objective integral assessment of network performance, based on monitoring results and their assigned weight and priority.

• IRWIn QoS Broadband is available as an integrated hardware/software solution as well as a service.

IRWIn QoS Broadband can be purchased and used as a product. IRWIn QoS Broadband is also available as a service. In case the client doesn’t have the required server capacity of data monitoring storage and processing, Tecom is ready to provide its own equipment park.

• Technical support

Tecom provides technical support, installation services and staff training.